The crisis generated by COVID-19 brought changes in consumption globally, with some cases of “hoarding” of products considered essential. After the well-known case of toilet paper, it was the turn of the flour lines for culinary use to be empty. The readjustment of the operations of suppliers became evident, who had to implement measures to continue working and respond to this increase in demand, as explained by António Trigueiros de Aragão, CEO of Fábricas Lusitana, to the Logística Moderna magazine